FREQUENTLY ASKED QUESTIONS
Mommy Moo is a safe and home-like childcare center where children can learn, play, rest, and be cared for while their parents work, run errands, or simply need extra support.
Mommy Moo accepts children from 1 year old and up. We assess each child’s developmental needs, behavior, and care requirements to ensure we can provide the appropriate level of supervision.
Yes! We highly recommend booking in advance, especially during peak hours and for overnight stays, so we can ensure that enough staff are available to care for every child but we also accept walk ins.
Not at the moment. Mommy Moo is currently open from 6:30 AM to 9:00 PM. If you’re interested in overnight or late-night childcare, please let us know! Your inquiries help us determine when we can officially launch our night shift.
Booking and Pricing
How much does Mommy Moo cost?
Our rates depend on the type and duration of care. Please see our current rate card or message us to find the package that best suits your child’s needs.
Safety and Supervision
Yes! Mommy Moo has 24/7 CCTV monitoring so parents can have peace of mind while their child is in our care.
Yes. Eligible parents can access the designated CCTV stream while their child is under our care.
We have two staff members per shift, with a maximum ratio of six children per staff member.
We’re sorry, but we’re currently unable to accept children who require continuous one-on-one supervision due to our current staffing setup. We hope to offer this service as Mommy Moo grows.
We offer a free assessment to understand your child’s needs. If we determine that our staff can safely manage and support your child while continuing to care for the other children, we would be happy to welcome them to Mommy Moo.
Our staff are not yet equipped to provide the specialized support required by children with certain special needs, including autism, at this time. We hope to expand our capabilities as Mommy Moo grows.
Health and Hygiene
For everyone’s safety, children showing symptoms of a contagious illness may not be accepted for daycare. If your child becomes unwell while at Mommy Moo, we will contact you immediately.
Our staff will provide appropriate first aid and promptly notify the parent or authorized guardian. In an emergency, we will contact the appropriate emergency services and the child’s emergency contact immediately.
For added peace of mind, a pediatrician is located just upstairs from our daycare should medical attention be needed.
Mommy Moo follows regular cleaning and sanitation procedures throughout the facility. These include frequent cleaning of high-touch surfaces, toys, sleeping areas, bathrooms, and play spaces.
Meals | Sleep | Daily Care
No. Parents are kindly asked to pack their child’s meals and snacks. Our staff will serve them according to the child’s scheduled meal and snack times. Please provide food appropriate for your child’s age and dietary needs, along with a labeled water bottle or sippy cup.
Please contact us to confirm availability. Overnight care is not currently available while we work toward having sufficient demand to support a dedicated night shift. We plan to offer this service once enough children are booked for overnight care.
Parents are expected to provide their child’s personal essentials, such as diapers, wipes, extra clothes, bottles, and other necessary items, unless these are included in a specific package.
Yes! We encourage children to bring familiar comfort items, such as a small blanket or stuffed toy, provided the item is safe and appropriately sized.
Pick-Up and Drop-Off
Only the parent or guardian, or individuals authorized by the parent or guardian, may pick up a child.
Proper identification may be required for verification.
Please contact us as soon as possible if you expect to be late. Additional charges may apply depending on the circumstances and your child’s scheduled care period.
Late pick-up fee: ₱100 per 30-minute interval, automatically applied starting 15 minutes after your child’s subscribed end time.
Yes, provided that the person is listed as authorized by the parent or guardian and can present valid identification when required.
Parents and Communication
Yes! Parents can receive updates through Whatsapp, including important information about their child’s day.
Absolutely. Parents will be contacted regarding significant incidents, health concerns, injuries, unusual behavior, or anything requiring parental attention.
Yes. Through our designated CCTV access and parent communication system, you can stay connected while your child is at Mommy Moo.
Why should I choose Mommy Moo?
Because we want Mommy Moo to feel like a home away from home — a place where children are cared for, safe, comfortable, and free to be themselves while their parents have peace of mind.
Your child plays. Your child rests. Your child is cared for.
And you get to breathe a little easier. 💜
At Mommy Moo, we believe every child deserves a caring space to learn, explore, rest, and grow — and every parent deserves a little extra peace of mind.
Ready to Get Started?
Take the First Step Toward Worry-Free Childcare.